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UX/UI Concept
Hallmark Events
 A more connected celebration experience 

An independent UX/UI concept exploring an opportunity to extend Hallmarks existing experience beyond card sending. Hallmark Events brings together event planning. guest management, gift tracking, and personalized thank you cards in one seamless experience.

ROLE
UX Strategy, Concept Development, Creative Direction


DELIVERABLES

User Journeys, User Flows, Feature Prioritization, Interactive Prototype

FOCUS

User Experience, Product Strategy, Interaction Design, AI-Assisted Prototyping

Carmel-Dunn-UX-UI-Design-Prototype-Screens-Hallmark.png

01 | THE PROBLEM

Planning a celebration involves
a lot of moving parts.

 

Hosts need to manage invitations, track RSVPs, remember gifts, and follow up with personalized thank-you notes. When these tasks are handled separately, information can become scattered and the process more time-consuming.

02 | THE OPPORTUNITY

Build on what Hallmark
already does best.

 

Hallmark already provides personalized greeting cards and occasion reminders, while competitors such as Evite, Paperless Post, and Partiful offer digital invitations and event-management tools.

This concept explores an opportunity to extend Hallmark's existing experience by connecting event planning, guest management, gift tracking, and personalized thank-you cards.

03 | THE SOLUTION

A seamless celebration experience from start to finish.

​

I developed Hallmark Events, an AI-assisted mobile prototype designed to support the entire celebration journey. The concept allows hosts to create events, manage invitations and RSVPs, record gifts by guest, and generate personalized thank-you messages that can be reviewed and approved before sending.
 

The goal is to reduce repetitive tasks, preserve important details, and make meaningful follow-up easier.

Carmel-Dunn-UX-UI-Design-Prototype-Screens3-Hallmark.png
Carmel-Dunn-UX-UI-Design-Prototype-Screens1-Hallmark.png
Carmel-Dunn-UX-UI-Design-Prototype-Screens2-Hallmark.png

04 | THE DESIGN PROCESS

From research to an interactive prototype.
 

I mapped user journeys, developed user flows, prioritized features, and iterated on an interactive prototype using Figma Design, FigJam AI, Figma Make, and ChatGPT.

DISCOVER

Research & competitive review

DEFINE

User

journeys & flows

IDEATE

Feature prioritization

& Concepting

DESIGN

Prototype in Figma

IDEATE

Feature prioritization

& Concepting

05 | KEY ARTIFACTS

Hallmark App Feature Addition-3.jpg

Try the interactive prototype

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